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Accepting feedback with confidence
Are you good at accepting comments,
suggestions, criticism or feedback from people?
Or doe steam come out of your ears
at the same time you are putting your boxing gloves on to give a
reply!
Here are some pointers about accepting
feedback and the stages that you will go through.
Receiving Feedback
As long as feedback is given in a
non-judgmental and appropriate way, it is a valuable piece of information
for learning and for our continued development as a person.
Constructive feedback is critical
for self-development and growth; here are some points to bare in
mind when you receive feedback.
1. Don't shy away from constructive
feedback, welcome it
2. Accept feedback of any sort for what it is - information
3. Evaluate the feedback before responding
4. Make your own choice about what you intend to do with the information
The feedback emotional rollercoaster
Whether you are giving or receiving
feedback it is useful to bare in mind the following model when it
comes to people who receive feedback.
D
A W A
DENIAL
When people first receive feedback, they have a tendency to deny
it. Please avoid immediate defensiveness - arguing, denying and
justifying. This just gets in the way of your appreciation of the
information you are being given.
ANGER
After the denial stage comes anger! So you've been told that your
work is not as good as what it ought to be. You've said, "It's
as good as always" so you are denying it then you become angry
as it stews in your mind and body. The immediate reaction is to
fume!
WITHDRAWAL
After the anger has calmed down, the person has had time to reflect
and ponder on the feedback. "Well, I have been making more
mistakes then normal" This is when time is taken out to mull
over the feedback and think about what it actually means.
ACCEPTANCE
The final part of this model is finally accepting the feedback,
assessing its value and the consequences of ignoring it, or using
it. "I HAVE been making mistakes"
Life
Coach
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