CHUNK SIZE
People can be categorised into two
when it comes down to details.
They are either a detailed person
(specific person) or they prefer large chunks of information (global
person).
Specific People give you all
the small details. They like to understand and go into pieces of
work with the minutest of detail.
Global People like to talk
in big pictures and are not detailed at all. They are conceptual
and abstract. The give you the overall framework or brief of what
is happening rather than going into details.
You know when someone is specific
and when someone is global just by asking them any question!
What their response will tell you:
Specific people will give you
all the details and go to great lengths to explain everything. They
give you more and more detail when you ask questions. Specific people
become frustrated with Global People because there is no detail
in what they say.
Global People give you an overview without details. They
tend to use large generalisations. Global People become frustrated
with Specific People because they go into far too much detail
Using this in the real world:
In Negotiations
with these people:
Specific
Avoid generalisations and vagueness.
Break things down into the detail and be specific. Present things
in logical sequences.
Global
Avoid details and present the bigger
picture.
In Managing these
people:
Specific
Tell the person in detail what needs
to be done and ensure that there is a logical sequence. Do not expect
them to think about the bigger picture
Global
Skip the details and tell the person
a broad overview. Tell them what the end game is and then let them
fill in the rest.
Influencing language
Specific
Next, then, precisely, exactly, specifically,
first, second, details,
Global
Big picture, framework, in brief,
result, generally, overview
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