TOWARDS/AWAY
Towards people are always striving
to achieve an outcome.
They always want to move towards something.
They want to achieve a certain outcome
or goal and find it difficult to recognise what should be avoided.
Instead they concentrate and focus on what they will get when the
outcome is achieved.
Other the other hand, Away from
people do things because they want to avoid a certain situation.
They don't want to experience loss or discomfort and want to move
away from something.
Question? How do you know what
type of person they are?
Answer - Ask them this type of question:
What do you want? What will having
xyz give you? What do you want in xyz?
What their response will tell you:
Toward people will tell you what they
want.
Away from people will tell you what they don't want.
Using this in the real world:
How to communicate to people who have
a TOWARDS and AWAY FROM strategy.
In Negotiations
with these people:
Towards
Work out what the goals are and what
you can do to help achieve these goals. Focus on the outcome and
what it will give you.
Away
Work out what you can do to help them
avoid what they don't want. Work out and anticipate potential problems
and assure them that these can be minimised or avoided.
In Managing
these people:
Towards
Offer incentives, i.e an outcome.
Emphasis goals and what they can achieve and attain.
Away
Use sanctions. Be aware that these
people are usually the ones to bring up problems.
Influencing Language
Towards
Get, achieve, attain, include, obtain,
have, wants
Away
Not have, avoid, don't want, keep
away from, get rid of,
|