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Advanced Communicaton Skills


Internal representational systems

We have already talked about making internal representations in previous chapters and the meta programme called CONVINCER describes the way that people think and what they base their decisions on.

We have also described that information comes in one of 5 main senses as well.

Well, it is now time to put all of this together by recognising the thinking process of a person by listening to the verbal indicators that they use in everyday speech and then using this information to tailor the way that we communicate to them.

Remember, people like people who are like themselves!

For example if we meet someone who makes decisions because “It looks right” and uses mainly visual indicators, we will find it easier to communicate to and explain things to that person if we show him a diagram or by painting him a picture in his minds eye.

So below is a list of indicators of the words that people use for the 3 main modalities:

Visual

Auditory

Kinaesthetic

Unspecified

See

Hear

Fell

Sense

Look

Listen

Touch

Experience

View

Sounds

Grasp

Understand

Appear

Make music

Get hold of

Think

Show

Harmonise

Slip through

Learn

Dawn

Tune in/out

Catch on

Process

Reveal

Be all ears

Tap into

Decide

Envision

Rings a bell

Make contact

Motivate

Illuminate

Silence

Throw out

Consider

Imagine

Be heard

Turn around

Change

Clear

Resonate

Hard

Perceive

Foggy

Deaf

Unfeeling

Insensitive

Focussed

Mellifluous

Concrete

Distinct

Hazy

Dissonance

Get a handle

Know

Picture

Unhearing

Solid

 

Below is a list of indicator phrases that people use, which ones do you use most often?

Visual

Auditory

Kinaesthetic

An eyeful

Afterthought

All washed up

Appears to me

Blabbermouth

Boils down to

Beyond a shadow of a doubt

Call on

Chip off the old block

Birds eye view

Clear as a bell

Come to grips with

Catch a glimpse of

Clearly expressed

Control yourself

Clear cut

Describe in detail

Cool/calm/collected

Dim view

Earful

Firm foundations

Flashed on

Enquire into

Get a handle on

Get a perspective on

Give me your ear

Get a load of this

Get a scope on

Give you a call

Get in touch with

Hazy idea

Given amount of

Get the drift of

In light of

Grant an audience

Get your back up

In person

Heard voices

Hand in hand

In view of

Hidden message

Hand in there

Looks like

Hold your tongue

Heated argument

Make a scene

Ideal talk

Hold it

Mental image

Key note speaker

Hold on

Mental picture

Loud and clear

Hot head

Minds eye

Manner of speaking

Keep your shirt on

Naked eye

Pay attention to

Lay cards on the table

Paint a picture

Power of speech

Pain in the neck

See to it

State your purpose

Pull some strings

Short sighted

To tell the truth

Sharp as a tack

Showing off

Tongue-tied

Slipped my mind

Sight for sore eyes

Tuned in/tuned out

Smooth operator

Staring off into space

Unheard of

So-so

Take a peak

Utterly

Start from scratch

Tunnel vision

Voiced an opinion

Stuff upper lip

Under your nose

Well informed

Stuffed shirt

Up front

Within hearing

Too much hassle

Well defined

Word for word

Topsy turvey

 

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